Which? needed expert support to develop an effective CRM journey underpinned by robust insight. Whilst the Which? brand is immediately recognised and trusted, their communications programme needed a stronger retention thread in order to maximise revenue. For 4 years Dam have worked with Which? to achieve this.
We’re in the business of making. We invent category defining user experiences, products and services for some pretty awesome brands. We take nothing for granted and aren’t afraid to challenge the status quo and ask the difficult questions - even if the answers result in a smaller project! Don’t take our word for it, take a look…
See more of what we do
We create bespoke teams for each project so that you get the right mix of talent and experience to solve your problems. Unlike some other agencies who see a deadline as an aspiration, we do what we say we’re going to do, when we say we’re going to do it. We’re very proud that we’ve never failed to deliver within agreed timelines and never ask for more money. We think that's pretty amazing!
Online Veterinary supplies store for this amazing animal charity
Sir Arthur C. Clarke said that any sufficiently advanced technology is indistinguishable from magic.
We like to think we create a lot of magical things.
Barnardo's ‘Believe in Me’ campaign showed the world why children are so incredible, whoever they are, and whatever their circumstances. We created a hub for Barnardo's to bring the campaign to life, showing the children they support and giving them their own voice, letting them show people why their work is so important.
Aga kicks ass
Stu has a soldering iron and isn't afraid to use it
Ben colours stuff in
We can't pronounce it either
Did we tell you how passionate we are about creativity. It’s our deep deep passion that drives the passion we have for it. Honestly we love it and can get really sexy about it.
Some say our technical team dreamt up the internet long before Sir Tim Berners-Lee and that when they go home they help Professor Stephen Hawking understand the wonders of the universe. All we know is they’re probably the best technical team in the world…
Once dressed up as a baked bean
He says it's all good user experience
We’re conveniently located between LEICESTER SQUARE, PICCADILLY CIRCUS, CHARING CROSS and EMBANKMENT tube stations
We like to think of ourselves as a permanent stopgap
Driving online sales to help fund vital nursing care. Dam and Marie Curie collaborated closely on an intensive six month project that saw a complete UX and redesign of their online shop, as well as the design and development of new virtual gifts and e-cards. All this and an upgrade of the shop platform.
Peter's got a lot of chat
He has a lovely French accent, it's on a par with Inspector Clouseau
HTML emails are the reason he gets out of bed in the morning
He's from Essex but not in that way...
After supporting and managing the Milano website for Pizza Express for more than three years, Dam were asked to redevelop the site to bring it in line with new Pizza Express branding. Dam had a clear framework of areas for improvement, and the creative team quickly understood the message that needed to be sent across to Milano's users.
We love Soho and we’re right in the thick of it. Here’s our fave spots for:
Dim Sum = LOON FUNG
A lobster seafood platter = ROYAL DRAGON
[N.B. we've only tried this one after midnight!!!]
Tapas = BARRAFINA
Pub lunch = THE BEAR & STAFF
Mark is a doctor
He heals the sick and cures the lame
Marie Curie provides care and support for people living with terminal illnesses, and their families. The challenges of optimising a website so it can support, care for and inform its audiences must be intuitive and done with sensitivity. We’re working with Marie Curie to optimise their current site to allow more flexibility for the end user and content managers alike...
Colin is our number one fan
We already have a Nadia so we call her Tina
Eats carrots to keep her eyes laser focused
Argos receives customer feedback from a variety of sources, including online and in-store surveys, staff interviews and social media comments. To make sense of all this information, Argos required a management console that could integrate and display a range of data in a meaningful fashion so that key staff could make informed business decisions.
Jordan is a country
But our Jordan is a world class developer
(sorry, I'll get my coat)
Cosmos are a trusted name in the UK holiday industry. Following in-depth market research, however, it became clear that the brand needed reinvigorating to meet the needs of consumers and travel agents. Dam worked closely with Cosmos to create a brand new shiny website to engage and inspire consumers and make it simple to research, book and manage their holidays.
Asked by the Byron Operations team to upgrade and enhance their intranet, we worked with them to understand their real need and ended up making a hospitality tool that now acts as the restaurant chain’s daily operations and communications platform. Could we create a product for you…?
With the help of research, prototyping and testing, the UX team ensures the user is at the centre of every decision made.They’re like a user's guardian angels without wings.They work closely alongside the creative and development teams to design intuitive and user friendly solutions for our clients.
20 Irving Street, London. WC2H 7AU
You’ll find us above Garfunkels, sharing a front door. We’re on the left.
Chat 020 3519 8255
Like your mamma used to make
The digital education sector is a disrupted market, but one that’s experiencing unprecedented growth. We pitched for, and won, the project to develop a new online platform for ITNedu that would provide educational videos to publishers. With a number of complex integration requirements we managed to create and launch a successful new platform for a great new client.
Richard's from 'ull
He's well tough
Crisis UK, the national charity for homeless people identified the requirement for a new website that encouraged engagement with the charity throughout the year, not just for Christmas. We wanted to provide Crisis with a new website that would provide an unrivaled digital experience for supporters and more importantly for the beneficiaries.
20 Irving Street, London WC2H 7AUGet directions
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