Argos receives customer feedback from a variety of sources, including online and in-store surveys, staff interviews and social media comments. To make sense of all this information, Argos required a management console that could integrate and display a range of data in a meaningful fashion so that key staff could make informed business decisions.
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Crisis UK, the national charity for homeless people identified the requirement for a new website that encouraged engagement with the charity throughout the year, not just for Christmas. We wanted to provide Crisis with a new website that would provide an unrivaled digital experience for supporters and more importantly for the beneficiaries.
We’re in the business of making. We invent category defining user experiences, products and services for some pretty awesome brands. We take nothing for granted and aren’t afraid to challenge the status quo and ask the difficult questions - even if the answers result in a smaller project! Don’t take our word for it, take a look…
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We create bespoke teams for each project so that you get the right mix of talent and experience to solve your problems. Unlike some other agencies who see a deadline as an aspiration, we do what we say we’re going to do, when we say we’re going to do it. We’re very proud that we’ve never failed to deliver within agreed timelines and never ask for more money. We think that's pretty amazing!
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Aga kicks ass
MEET THE TEAM
Sir Arthur C. Clarke said that any sufficiently advanced technology is indistinguishable from magic.
We like to think we create a lot of magical things.
He has a lovely French accent, it's on a par with Inspector Clouseau
Asked by the Byron Operations team to upgrade and enhance their intranet, we worked with them to understand their real need and ended up making a hospitality tool that now acts as the restaurant chain’s daily operations and communications platform. Could we create a product for you…?
Richard's from 'ull
He's well tough
Peter's got a lot of chat
Is the best creative on the planet...probably
Cosmos are a trusted name in the UK holiday industry. Following in-depth market research, however, it became clear that the brand needed reinvigorating to meet the needs of consumers and travel agents. Dam worked closely with Cosmos to create a brand new shiny website to engage and inspire consumers and make it simple to research, book and manage their holidays.
Dam won a three-way pitch to redesign and build Rethink's website from scratch. We won the pitch based, not only on our obvious technical and creative credentials but because of our empathy and commitment to help Rethink support people living with and affected by mental illness.
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Raff isn't just hair flicks and fabulousness. He's our User Experience Lead, keeping us focused on others instead of ourselves.
Sophie is our snack queen. Represented here with a chocolate Hobnob.
Sophie makes sure everything she eats is rigorously tested and optimised.
Our very own UX supremo, Sophie King wrote an article for Net Magazine's Opinions, Thoughts and Advice column.
When designing anything it can be easy for us to let our subconscious opinions creep into our designs and it is important to remember the value of data and putting our users first. Sophie talks about tips on how to continually optimise a brand's digital presence.
Read the full article
The digital education sector is a disrupted market, but one that’s experiencing unprecedented growth. We pitched for, and won, the project to develop a new online platform for ITNedu that would provide educational videos to publishers. With a number of complex integration requirements we managed to create and launch a successful new platform for a great new client.
Like your mamma used to make
Barnardo's ‘Believe in Me’ campaign showed the world why children are so incredible, whoever they are, and whatever their circumstances. We created a hub for Barnardo's to bring the campaign to life, showing the children they support and giving them their own voice, letting them show people why their work is so important.
20 Irving Street, London. WC2H 7AU
You’ll find us above Garfunkels, sharing a front door. We’re on the left.
Chat 020 3519 8255
Driving online sales to help fund vital nursing care. Dam and Marie Curie collaborated closely on an intensive six month project that saw a complete UX and redesign of their online shop, as well as the design and development of new virtual gifts and e-cards. All this and an upgrade of the shop platform.
Ben colours stuff in
Did we tell you how passionate we are about creativity. It’s our deep deep passion that drives the passion we have for it. Honestly we love it and can get really sexy about it.
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Auto Windscreens knew they had an outdated website with a booking process that didn’t work well for their customers, insured and private. We used customer insights, real time testing and data to create an intuitive process that is otherwise an unwieldy and laborious but necessary task within this sector. With a dynamic redesign to match we went bold with this one.
We'll get you to market faster than any other company.
Whatever your digital requirements, we have the capability and expertise to act fast so you can be first.
Partnering with us means you'll get a deeper understanding of your business requirements, technical experience and the creativity you need to create successful, brilliant outcomes for your business.
'A store or supply of something, typically one that is kept hidden or secret.'
We definitely wouldn't want to stash Stash away.
We worked with iCustomer to help create a brand and content strategy that clarified exactly how company's can achieve customer satisfaction and increase profits. This was a project where everyone's a winner!
Samantha's managed to manage some of the trickiest projects to manage
After supporting and managing the Milano website for Pizza Express for more than three years, Dam were asked to redevelop the site to bring it in line with new Pizza Express branding. Dam had a clear framework of areas for improvement, and the creative team quickly understood the message that needed to be sent across to Milano's users.
Online Veterinary supplies store for this amazing animal charity
Jack is nimble and Jack is quick but we definitely don't want him jumping over any candlesticks.
Our super star apprentice is aiding and abetting the tech team in all things code related.
luxury brands are in need of progressive digital strategies or face being left behind. Young affluent consumers are increasing in numbers and, with it, the way in which they shop for luxury is changing in line with their needs and demands.
Nadia Turan, our Executive Creative Director writes for Econsultancy about luxury brands needing to put digital first.
Develops over time
McArthurGlen needed a new platform for their online presence – and they needed it fast. Taking the output of some in-centre user testing we put together a dedicated combined agency/client scrum team and designed, built, populated, tested and deployed a new site in just six weeks.
Marie Curie provides care and support for people living with terminal illnesses, and their families. The challenges of optimising a website so it can support, care for and inform its audiences must be intuitive and done with sensitivity. We’re working with Marie Curie to optimise their current site to allow more flexibility for the end user and content managers alike...
We believe that delivering your commerce, content and digital marketing projects within one platform enables rapid & sustainable growth, accelerates your time to value and builds a data-driven, personalised relationship with your audience. We have a great understanding and experience in using Episerver for various clients and know which features and add-ons can help you get quick results with minimal effort.
Our work with Episerver
We can't pronounce it either
Mark has the patience of a saint, having waited months for his picture to be uploaded here.
We think it was worth the wait!
With more than 1,400 stray and abandoned dogs in Dogs Trust's care at any one time and with no government funding, are totally dependent on the generosity of the public. Dogs Trust really needed our help to create an engaging online experience for potential sponsors to help towards providing a dog with the home they deserve.
Mark is a doctor
He heals the sick and cures the lame
Some say our technical team dreamt up the internet long before Sir Tim Berners-Lee and that when they go home they help Professor Stephen Hawking understand the wonders of the universe. All we know is they’re probably the best technical team in the world…
Which? needed expert support to develop an effective CRM journey underpinned by robust insight. Whilst the Which? brand is immediately recognised and trusted, their communications programme needed a stronger retention thread in order to maximise revenue. For 4 years Dam have worked with Which? to achieve this.
We love Soho and we’re right in the thick of it. Here’s our fave spots for:
Dim Sum = LOON FUNG
A lobster seafood platter = ROYAL DRAGON
[N.B. we've only tried this one after midnight!!!]
Tapas = BARRAFINA
Pub lunch = THE BEAR & STAFF
We’re conveniently located between LEICESTER SQUARE, PICCADILLY CIRCUS, CHARING CROSS and EMBANKMENT tube stations
We like to think of ourselves as a permanent stopgap
With the help of research, prototyping and testing, the UX team ensures the user is at the centre of every decision made.They’re like a user's guardian angels without wings.They work closely alongside the creative and development teams to design intuitive and user friendly solutions for our clients.
20 Irving Street, London WC2H 7AUGet directions
We’d love to hear from you...No matter what size project drop us a line here.
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